Small-batch, loose leaf teas
Ensures that the tea is fresh and full of flavor.
Wide variety of teas
Includes black teas, green teas, chai, herbal teas and tisanes, oolongs, white teas, rooibos, teas blended for making iced tea, and teas that promote health and wellness; some caffeinated, others caffeine-free.
Ethically sourced teas
Sources green tea from Japan and the best white tea from specific provinces in China where it’s ethically grown.
LoyalTEA Rewards Program
Customers can redeem rewards points for discounts on favorite tea products and exclusive offers.
Resealable pouches for freshness
Uses light-proof, resealable pouches to ensure maximum freshness.
Cost benefits of loose-leaf tea
Can be resteeped multiple times, providing cost savings compared to tea bags.
Fast same-day shipping
Available on all orders for quick delivery.
Free shipping
On orders of $50 or more, saving on shipping costs.
30-day return policy
Accepts returns within 30 days of delivery for refunds or store credit if eligible.
Friendly and fast customer service
Provides responsive support online and in-store.
Anniversary and Back to School Sales
Offers discounts up to 25% off all teas during special events.
Free sample with every online purchase
Includes a complimentary sample to try new teas.
Easy website navigation
Praised for smooth user experience.
Smooth and secure e-purchase processing
Ensures safe and efficient online ordering.
Frequent helpful communication
Keeps customers informed from the seller.
